Privacy Policy

1. Introduction

JoroCars ("we," "us," or "our") operates the JoroCars website and services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

• Personal Information: Name, email address, phone number, vehicle details
• Service Information: Booking history, service preferences, maintenance records
• Technical Data: IP address, browser type, pages visited, device information

3. How We Use Your Information

• Provide and maintain our car maintenance services
• Process bookings and send service confirmations
• Send newsletters and service reminders (with your consent)
• Improve our website and user experience
• Comply with legal obligations

4. Data Protection

We implement industry-standard security measures to protect your personal data against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure.

5. Cookies

We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, though this may limit functionality.

6. Third-Party Sharing

We do not sell your personal information. We may share data with trusted partners (payment processors, service providers) only as necessary to operate our services, subject to confidentiality agreements.

7. Your Rights

You have the right to access, correct, or delete your personal data. Contact us to exercise these rights or to opt-out of marketing communications.

8. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect information from children.

9. Policy Updates

We may update this Privacy Policy periodically. Continued use of our services constitutes acceptance of changes.

10. Contact Us

Email: contact@jorocars.autos

Address: 89 Jalan Kepong, 52100 Kuala Lumpur, Malaysia